This item will be shipped free of charge nationwide.
If you are not satisfied with the product, we have a 30-day money-back policy after shipping.
Basically maintenance free. If there is dust on it, please vacuum it up.
Each individual pine needle is not glued. They are fixed by inserting them into the projections at the tip of the branch. If a pine needle comes off, insert it into the projection at the tip of the branch.